OUTSTAY, a growing name in the hospitality and property management space, faced increasing pressure to scale operations while maintaining high standards of service and performance.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
OUTSTAY, a growing name in the hospitality and property management space, faced increasing pressure to scale operations while maintaining high standards of service and performance.
Their internal IT infrastructure was becoming outdated and increasingly difficult to manage in-house, leading to inefficiencies, rising costs, and reduced flexibility.
They needed a technology partner who could modernise their setup, provide reliable ongoing support, and help them stay ahead with strategic insights.
What did we do
OUTSTAY turned to Gaels to review, redesign, and manage their IT infrastructure. From the outset, Gaels took a partnership-led approach—taking time to understand OUTSTAY’s business objectives, operational needs, and future ambitions.
Gaels delivered a tailored solution that included:
A full audit and overhaul of existing infrastructure
Migration to scalable, cloud-based services
Deployment of modern tools and systems to support business growth
Ongoing management and optimisation with 24/7 support
Strategic advice on technology adoption and security best practices
The Results
- Seamless transition to a modern, scalable IT infrastructure
- Significant cost savings compared to in-house management
- Improved system performance, stability, and security
- Access to expert advice and leading-edge technology
- A trusted partnership delivering continuous value and support
- Greater agility and confidence to scale the business effectively
