Team

Get to know us better

Our staff has a variety of industry-recognized certifications and degrees

One of many ways that we aim to keep providing customers with the best possible service is our continued investment in the education and growth of our people. We only hire the most highly-skilled professionals, and continually train and keep them updated in the latest technologies so we can help you win and grow your business.

Meet the leadership team

As Lead Engineer, Micheil responsible for overseeing the Support Desk and ensuring quick response times whilst maintaining a quality of service delivery.

I am also on hand when incidents need to be escalated, ensuring clients are able to get back to work, while providing a friendly, caring service.

Micheil’s interest for IT led him to co-found Santao from leaving University in 1998. He is proud to have watch it grow into a Cloud Technology and Modern Workplace specialist IT provider.

My role as the Office Manager, the day to day running of the Office, preparing quotes, converting them into projects and ordering products on behalf of the company and our clients.

I also bill and maintain assets, templates and products through Autotask and provide admin support to the Operations team.

Through my academia and work experience I have evidenced my ability to find highly effective solutions to accounting & financial problems; I thrive on the challenge of complexity, and have developed strong business acumen. I possess professional business team & communication skills, with the ability to talk to a wide range of people with tact and diplomacy.

Caron Hamilton holds a bachelor’s degree from Loyola University New Orleans and an MBA from Boston College. Caron Hamilton is a passionate leader with 20 years of experience that spans marketing and communications at industry-leading organizations. 

Meet some of our 80+ team member

Our Team Is Here to Support Your Team

With decades of IT experience, our technicians, engineers, business consultants, help-desk professionals and account managers focus on your business and how we can help you achieve business success. With Gaels, you’ll have the personal touch and expertise of our team at your service. Contact us today for an initial consultation to learn how we can address your greatest IT needs.

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Partner with Us for Comprehensive IT

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation